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Use #itsa19

6 - 8 October 2020 // Nuremberg

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Exhibitors & Products it-sa 2019

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INTERACTIVE IT TECHNICAL SUPPORT

  • automation of multiple processes in the technical support department
  • reducing the costs of technical support and saving the time of IT staff
  • reducing the amount of costly downtime and increasing the employees’ performance
  • personnel education – guides how to handle the most common problems
  • minimizing the risk of cyber-attack through software gaps – remote distribution of software, including updates, to multiple workstations at one time
  • efficient distribution of important information – messages sent to users with option of obligatory confirmation that the message has been read

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