STORM powered by OTRS is built on a reliable, efficient ticket system that’s well-known in the IT industry. OTRS has been used for years by worldwide help desk organizations to automate processes and structure communication.
A team of OTRS Experts used OTRS to create the ideal cyber security management software – STORM. These experts have significant experience in cyber security and used that to incorporate comprehensive security best practices into STORM.
STORM supports the work of CERTs, SOCs, Cyber Defense Centers and internal IT security teams. It allows them to handle, manage and evaluate security incidents by adding structure and process to incident communication. STORM offers sophisticated templates for security processes, such as security incident management, an engaged OTRS Cyber Security Community and a carefully compiled bundle of functions for security-critical workflows.