c.a.p.e. IT GmbH

KIX Professional is a browser-based service system for professional IT and technical service. The software includes comprehensive features to provide efficient technical service. It is open source and is the ideal solution for medium and large service teams. KIX Professional can be used on premise or in your cloud. Support is included in the paid software maintenance , but it is not limited on the number of service employees who use the system.

KIX Professional includes all of the basic functions for typical use in service. Therefore your daily service business is supported optimally.

According to the federal office for secure communication technology (BSI) security management and IT service have to merge. With our security management module we offer a seamless connection between Information Security Maagement System (ISMS) and KIX Professional.

• Synchronisation of IT-assets into the baseline protection model within security management
• Planning and reporting of the protective measures in the ISMS by the IT security officer
• Assignment of measures to be implemented to the IT department and synchronization of tasks in the IT service system KIX Professional
• Central coordination and monitoring of the implementation of measures in the KIX Professional including automatic status synchronisation to the ISMS
• ISMS-Tool backend verinice (SerNet) inclusive
• verification of complete and updated technical documentation for security audits (requirements of BSI IT Baseline Protection)