ProCampaign® – The Secure Customer Engagement Hub
ProCampaign® is a customer engagement solution that stores and manages 100 million customer profiles for major corporations around the world in 50+ countries. ProCampaign® offers campaign management, customer lifecycle management, CRM and e-commerce via one single system. The SaaS centralizes all customer profiles and enriches them with every interaction. With ProCampaign®, you control the entire customer life cycle and turn prospects into loyal customers.
ProCampaign® offers the highest standards in data protection and data security. ProCampaign® was the first and only CRM / Customer Engagement solution to be certified with the European Privacy Seal. ProCampaign® users can rest assured that they comply with the applicable requirements of the General Data Protection Regulation (GDPR) when processing customer data. ProCampaign® is 100 % Made in Germany. All personal data is stored in our own highly secure data centers in Germany.
Extract from the core features:
- Automated dispatch of personalized and individualized coupons
- Execution of CashBack promotions
- Product ratings through Ratings & Reviews
- Contact center integration / complaint processing
- Management of the Customer Journey with the Workflow Manager
- E-commerce and online shop integration
- Reporting and segmentation
- Emails with integrated animated GIFs and videos
- SMS / In-App Communication
- Voucher / Prepaid Cards