Keeping a track of hardware and software license assets, ensuring that software and patches are always up-to-date, running the help desk, supporting multiple sites – does all this sometimes overwhelm your IT team?
Or are the sheer number of your different tools making the administration of your IT more of a problem than a solution? DeskCenter will give you a single, easy to use solution, reducing your costs by up to two thirds, and allowing you to react flexibly to new requirements.
The all-rounder: Businesses use DeskCenter to bring order to their IT. DeskCenter Management Suite has been holistically developed from practical experience to be seamless and can also be implemented modularly.
The advantage is that license management, software distribution, and all specialized modules work together seamlessly in an intuitive user interface.
With a starting point of a complete and accurate inventory of all your IT assets, including Computers, Servers, Virtual Environments, Peripherals, Components, Users and Mobile Devices this module provides a significant level of capability on its own. Add to that the complete License & Software Asset Management certified by KPMG, your organisation will not only have assured IT compliance, but see cost savings in optimised licensing based on actual utilisation. Additional capabilities such as fully integrated software deployment, OS deployment, Patch Management increases value even further.
One Solution, Complete Control of your entire IT Asset life cycle process.
Asset Inventory (ITAM)
- System Asset Management
- File and contract repository
- SNMP Inventory & Discovery
- All assets covered
- Financial control
- Flexible, Agent-less inventory
- OS deployment
- Software distribution
- Patch management
- AppCloud service
- Rules based policy enforcement
- User self-service
Software asset management
- Extensive software recognition
- Application metering
- Automatic software categorisation
- License and contract repository
- Product & release recognition
- All license metrics supported
Mobile device management
- Complete OS support, Android, iOS, Blackberry, Windows
- Security – Locate, Jailbreak detection, remote wipe, remote lock, password enforcement
- Enterprise Integration
- Web portal
- Citrix technology
- Internationalisation support - policies and language
- Incident & Problem management
- Configurable SLA support
- Self-service portal
- Knowledge base
- Service calendar
- E-mail connection
- CTI support
- Remote maintenance
- Remote desktop functions
- Scripting in C#, VisualBasic, or PowerShell
- Task automation and event-controlled actions