10 - 12 October 2017 // Nuremberg

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Exhibitors & Products it-sa 2017

Magelan GmbH

Clarita-Bernhard-Straße 25

81249 München

Bayern

Germany

Phone: +49(0)89.15905-0

Fax: +49(0)89.15905-900

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Halle

Magelan GmbH is a medium-sized, owner-managed company based in Munich, providing traditional IT Services as well as Managed IT Services, focussed on IT management. Since it was founded in 1996, Magelan's clients include groups and small and medium-sized companies in Germany, Austria, Switzerland and further European countries.

MAGELAN'S CORE COMPETENCIES

Magelan has specialised in the following dedicated areas within IT:

  • System Management
  • IT Service Management
  • Security Management
  • Asset & Licence Management

The focus on these distinct areas of expertise guarantees deep professional knowledge and many years of project experience within the Magelan team. Magelan works closely with selected software vendors so that you can be assured to be well advised in making your decision on the most appropriate software solution.

MAGELAN'S SERVICES

In addition to providing software solutions, Magelan accompanies you with matching services long before the software rollout. From implementation, going live up to support services - Magelan even takes over the day-to-day work with the application for you.

IT Services and Consulting 

  • Consulting and project management
  • Installing and configuring the software solution
  • Service packages ("Starter Kits")
  • Trainings

Magelan Support Services

  • Dedicated support department inhouse
  • Your first point of contact around the application
  • Assuming responsibility of the complete communication with the vendor
  • Escalation management to the vendor
  • Different service levels (basic / silver / gold)

Managed Services for the complete Product Portfolio

  • Managed Services (Outtasking): Magelan takes over the complete operation of the application
  • Full Managed Services (Outsourcing): Magelan takes over certain - or even all -  activities in working with the application
  • Combination options: application runs hosted or on premise, is rented or purchased

Magelan GmbH offers you products from these product groups:

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