Make self-service intuitive
Employees can report problems and order services instantly and concisely from a simple and visual user interface. Employees get faster service when reporting issues based on pre-defined categories and assets registered for them. The context-based UI shows what’s new and prioritizes content that needs the user’s attention.
Deliver services instantly
Many frequently used services can be fully automated. Password resets, sharing cloud folders, managing email groups, distributing software can be fully automated. When service demand turns into immediate actions, employee satisfaction and productivity increases.
Employees can track in which status their service request is, see who is the pending approver. Check out which services and assets are registered for you in the enterprise infrastructure and assign requests directly to them.